Since everyone owns customer experience, we have a session (or two or twelve) for everyone. Our carefully curated content is designed to make you a better leader, a better employee, a better Zendesk user, and a master in customer experience.
Do you need help selecting your sessions? Reach out and we’ll help you craft your journey.
Supercharge your CX strategy
Get ready for an energetic day of learning during Zendesk Support, Guide, or Explore training tracks. You will learn how to create the best customer support strategy for your business and how to measure success.
Accelerate your career with certification
Be recognized for your in-depth Zendesk knowledge through our certification program. We are offering four exams: Support Administrator, App Developer, Guide Specialist, and Explore CX Analyst. Validate your skill set and inspire your team to keep learning.