Trends and best practices for optimizing self-service with Guide and AI

Trends and best practices for optimizing self-service with Guide and AI

Self-service is constantly evolving, but it doesn’t have to be a daunting task. Advanced knowledge management tools make it easy to manage your content and leverage your broader team. Join Jason Maynard (Zendesk) and Raphael Fontes (Squarespace) to learn how Guide can optimize your company’s self-service strategy with AI-powered tools. You’ll be enabled to create the best self-service experience for your customers.

Featured Speaker

Jason Maynard VP and GM, Guide, Zendesk

Raphael Fontes VP, Customer Operations, Squarespace

Event time

November 14, 2018,

11:30 am - 12:15 pm

Event Tracks

  • Track 1 - Know your Zendesk

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