CX tales: 4 totally innovative Zendesk use cases

CX tales: 4 totally innovative Zendesk use cases

The customer experience industry gets more interesting every day—and no one understands that more than our customers. Douglas Hanna (Zendesk) gives four brands (Ibotta, The New York Times, FuboTV, and Reverb) in four different industries a chance to tell their unique story and company innovation. Be ready to ask questions about marketing engagement, technology transformation, and customer service evolution.

Featured Speaker

Doug Hanna VP, Operations, Zendesk

Abdullah Khan Director, Customer Care, fuboTV

Chris Sherland Care Director, Ibotta

Daniel Santrella Director, Customer Engagement,

Christina Malis Senior Manager, Care Technology, The New York Times

Event time

March 3, 2020,

4:00 pm - 4:45 pm

Event Tracks

  • Track 2 - Who's using Zendesk

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