From coworker to coworker: Build an internal help desk strategy

From coworker to coworker: Build an internal help desk strategy

Turns out, it’s actually pretty nice to chat with internal teams like HR and IT. When you empower employees with convenient ways to communicate with each other, you boost employee engagement. Jim Gearhart (Zendesk) and a panel of innovative companies (OpenTable, HomeBridge, and Compass) discuss how an internal help desk strategy drives organizational productivity, employee engagement, and improves business outcomes.

Featured Speaker

Jim Gearhart Senior Director, Enterprise Business Applications, Zendesk

Ben Chapman Director of CX and Analytics, Homebridge

Paul Parker Director of IT, Compass

Doug Roberts Sr. Manager, Global IT Help Desk, OpenTable

Event time

March 3, 2020,

2:15 pm - 2:45 pm

Event Tracks

  • Track 2 - Who's using Zendesk

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