Taking customer satisfaction to the next level with real-time support

Taking customer satisfaction to the next level with real-time support

We live in a world where real-time communication is the norm; not the exception. Consumers expect businesses to be available 24/7, and they want their interactions to be familiar, convenient, and secure. That’s where the live chat channel can help. Join Polomi Batra (Zendesk), and Ramon Icasiano (Earnin) as they dive into best practices for building and implementing valuable customer-centric experiences with Zendesk Chat.

Featured Speaker

Polomi Batra Product Marketing Manager, Zendesk

Ramon Icasiano VP, Customer Experience, Earnin

Event time

March 4, 2020,

1:30 pm - 2:00 pm

Event Tracks

  • Track 1 - Know your Zendesk

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