How a bot lends a helping hand in support

How a bot lends a helping hand in support

Robots are taking over—in a good way. With Zendesk’s AnswerBot, you can automatically answer your customers’ more predictable questions with the content they need to solve their own issues—which frees up your agents to tackle tougher problems. In this session, our trainers will teach you what you need to use AnswerBot (spoiler: not much), how to set it up, and how to measure just how much it can lighten your agents’ load.

Do you need to convince your boss?

Try this letter