Logitech devices are currently clicking, typing, and blasting in thousands of homes and offices. And the people who bought them were treated to a personalized customer experience that probably helped seal the deal.
But now that all those people have all that stuff, that same customer focus needs to extend to their help center. To handle all those SKUs and registered devices, Logitech needed a modern platform to create the CX that was flexible and personalized.
Hear from Logitech and Zendesk partner Workato on how they harnessed the power of Sunshine to combine siloed systems and create a seamless, hyper personalized help center.