Put conversations at the center of your omnichannel strategy

Put conversations at the center of your omnichannel strategy

We have conversations every day—most of which happen on our phones—so it makes sense that mobile apps and messaging services have become essential to building meaningful relationships with customers. In this session, you’ll learn strategies that can help build a conversation-first workspace for your support teams—and how it can help deliver more natural, connected, and relevant experiences for your customers.

Do you need to convince your boss?

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