Align your enterprise organization around your customer

Align your enterprise organization around your customer

Organizations that invest in CX will grow their revenue five times faster than those that don’t—easier said than done. As customer expectations continue to evolve, it’s hard to provide a great experience, especially when you need sponsorship from your executives and other teams, like product and IT. Join David Williams (Zendesk) and Temy Mancusi-Ungaro (Yext) as they share tips on how to align your enterprise organization around your customer.

Featured Speaker

David Williams VP and GM, Zendesk

Temy Mancusi-Ungaro SVP, Operations, Yext

Event time

March 3, 2020,

4:00 pm - 4:45 pm

Event Tracks

  • Track 5 - Best practices for growth

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