Be like Barkbox: Surpass customer expectations by scaling with smart self-service

Be like Barkbox: Surpass customer expectations by scaling with smart self-service

Customer expectations are constantly changing—they want faster, better, and more personalized experiences. For most brands, this is both expensive and challenging. Join Teresa Haun (Zendesk) alongside Sean Ingram (Barkbox) and Nick Schott (Barkbox) to learn how good knowledge management, proactive self-service, and AI can create better customer experiences while still meeting customer expectations.

Featured Speaker

Teresa Haun Sr. Product Marketing Manager, Zendesk

Nicholas Schott Happy Team Sr. Supervisor, BarkBox

Sean Ingram Happy Team Supervisor, BarkBox

Event time

March 3, 2020,

2:15 pm - 2:45 pm

Event Tracks

  • Track 1 - Know your Zendesk

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