Use data to win at customer service

Use data to win at customer service

Customer experiences are better when they’re powered by data. In this session, Martin Doettling (Zendesk) talks with Justine Matison (Lever) about how they use Explore to measure and improve their entire customer experience.

Featured Speaker

Martin Doettling GM, Explore, Zendesk

Justine Matison Director of Customer Service and Support, Lever

Event time

November 14, 2018,

1:30 pm - 2:00 pm

Event Tracks

  • Track 1 - Know your Zendesk

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