Why you should be here
Work hard, play hard
Relate is Zendesk’s global user conference, but it’s not just a conference—it’s a three-day journey that explores the entire customer experience.
At Relate, you’ll open your eyes and ears to the world of possibilities within the Zendesk product family, but you’ll also meet with and hear from our entire community—from partners and executives to developers, customer support agents, and thought-leaders alike.
attendees from across the globe to shake hands with
full days of Zendesk product, CX industry best practices, and unparalleled networking
tracks for everyone from the CIO to the customer service agent
speakers from the customer experience industry, and beyond
Watch and learn
Find your favorite notebook and get ready to take notes. Get advanced training directly from Zendesk and industry experts on how to tackle the ever-changing world of customer experiences. We’ll have everything from hands-on training and deep-dive product workshops to techniques on how to scale support operations, drive contact center profitability, give radical candor, and more.
Soak it up
Hear from Zendesk execs, customers, partners, agents, and thought leaders (including the ever-interesting Guy Raz) about best practices, industry trends, the hidden obstacles to outstanding customer service, and how Zendesk is changing the game.
Practice your handshake
Meet and mingle with Zendesk partners, solution providers and peers in the same playing field—our community is a large and friendly one, so get ready to make some new business (and hopefully personal) connections.
stunning Art Deco buildings within one square mile in Miami Beach
miles of uninterupted Miami beach, perfect to relax, unwind and network with contacts
average high temperature for March, definitely hot enough for a dip in the sea
citrus trees are grown in Florida, so you can enjoy the freshest glass of OJ at Relate 2020
Don’t forget your sunscreen. Relate is in the beautiful city of Miami, which means downtime can be spent poolside, beachside, or inside of some wonderful restaurants and shops.